Privacy Policy
This Privacy Policy describes how and when we collect, use, and share your information across our websites, mobile applications and our systems. When using any of our Services you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy. This includes any information you choose to provide that is deemed sensitive under applicable law.
When this policy mentions “we” or “us,” it refers to the controller of your information under this policy. Your information is controlled by Ember Software Pty Ltd (Australian Business Number: 64 160 158 976), trading as ReferralPeak.com.
You authorize us to transfer, store, and use your information in Australia, and any other country where we operate.
We collect and use your information below to provide, understand, and improve our Services.
Basic Account Information: If you choose to create a ReferralPeak.com account, you must provide us with information, such as your name, business name, industry, username, password, email address and phone number. The information you provide when registering for the Service is not publically visible.
Contact Information: We may use your contact information to send you information about our Services, to market to you, to help prevent spam, fraud, or abuse.
Additional Information: You may choose to provide us with additional information to help improve and personalize your experience across our Services. If you email us, we may keep your message, email address, and contact information to respond to your request.
Location Information: We may receive information about your location. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address. We may use and store information about your location to provide features of our Services and to improve and customize the Services.
Links: We may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
Cookies: Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services. A cookie is a small data file that is transferred to your computer or mobile device. We may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Although most web browsers automatically accept cookies, some browsers’ settings can be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some Services may not function properly if you disable cookies.
Using Our Services: We receive information when you view content on or otherwise interact with our Services, even if you have not created an account (“Log Data”). This Log Data may include your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, or cookie information. We also receive Log Data when you click on, view or interact with links on our Services. We keep Log Data as needed for the purposes described in this Privacy Policy.
Information Sharing and Disclosure
We do not disclose your private personal information except in the limited circumstances described here.
User Consent or Direction: We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your account.
Service Providers: We engage service providers to perform functions and provide services to us. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions. We share your payment information, including your credit or debit card number, card expiration date, CVV code, and billing address with payment services providers to process payments; prevent, detect and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit or debit cards.
Law and Harm: Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our or our users’ rights or property. However, nothing in this Privacy Policy is intended to limit any legal defences or objections that you may have to a third party’s, including a government’s, request to disclose your information.
Business Transfers and Affiliates: In the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. This Privacy Policy will apply to your information as transferred to the new entity.
Non-Personal, Aggregated, or Device-Level Information: We may share or disclose non-personal, aggregated, or device-level information. This information does not include your name, business name, email address, phone number, or any other information that can identify you.
Changes to this Policy
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at http://referralpeak.com/privacy. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Effective: 20th March 2018